Enhanced control

Invite team to collaborate

Great products always have a great team behind it. Add members to your knowledge base with various access levels like admin, editor and agent to collaborate together..

For internal eyes only

Some information should stay within the organisation. Create help articles for sales process or employee training that is visible only internally.

Measure teams’ performance

View how many help articles has been created by each team member and who has the most helpful and unhelpful articles.

Ready to make customer service your competitive advantage?